I recently needed to secure health insurance for my daughter since she was going to be out of school for a semester and would not be able to stay on her father's insurance since she would not be a full-time student. The agent I worked with at Health Benefits Direct pointed me in the direction of short-term insurance as the best solution. As advised by my agent, I received very quickly an email with a link to the insurance card and benefits summary; everything was as discussed with my agent. Additionally, the tele-application specialist I worked with was especially kind. Both of these Health Benefits Direct employees did a lot to make my daughter's first foray into the sometimes confusing and intimidating world of health insurance a positive experience. I am a nurse and know all too well that the excellent health my daughter enjoys now is something never to be taken for granted, so I am very pleased to have secured insurance coverage in such a painless and efficient manner. Thank you, Health Benefits Direct!
-P. Kitto, North Carolina


I recently needed short-term insurance coverage between jobs. I left a position where the COBRA coverage was going to be approximately $1,000 a month. Quite frankly, I didn’t think I needed to pay that for a temporary plan. I went online, found what I wanted and applied. My sales agent was extremely professional, thorough and personable. He explained everything in great detail, and no questions were left unanswered. His service was exemplary.
-Thomas C., Mississippi


I recently spoke to a Health Benefits Direct agent about insurance for my son, and I would like to convey my utmost satisfaction with the assistance I received from the agent.

I can honestly say in all my dealings with various companies (including Medicare, Verizon, Comcast, various banking institutions, etc.) that this agent was the most professional, courteous, helpful and personable rep I have ever dealt with, ever. I know from personal experience how difficult it is to come across such a person in the workforce today. Because of this agent, I will certainly spread the word to my friends and colleagues regarding the service of your company.
-Jean D., Pennsylvania


My experience with Health Benefits Direct actually amazed me. I had my doubts doing business online, but I needed some interim health insurance. I had already tried calling a couple of local insurance companies, but all they wanted me to do was fill out tons of paperwork and no one ever got back to me. I didn't get the personalized customer care I wanted, so I tried Health Benefits Direct and was totally pleased. The agent I spoke with was very courteous and knowledgeable. We went over my insurance needs and he directed me to the type of insurance that was best for my situation. When he said he would get back to me, he did. He seemed caring and understanding of my situation and I really appreciated that, especially when today everything is automated. When everything was said and done, I had the insurance I needed with no surprises and I felt like I made a friend. That's how doing business should be. I would highly recommend my agent and Health Benefits Direct to anyone who needs insurance.
-Kathy W., Utah


It was a pleasure to have had the opportunity to work with our agent at Health Benefits Direct. She was helpful throughout the process and was diligent in supplying us with all the much-needed information. She is very pleasant, and we began to think of her as a friend. Acquiring health insurance can be a very daunting task, but with her excellent advice and assistance we were able to make some very important decisions in a timely manner.

My agent is an excellent asset to Health Benefits Direct, and I will recommend her to any and all of my friends and family who are in need of insurance. Without her encouragement and interest in our situation, we would not be where we are today. She is wonderful!
-Pamela R., North Carolina


I was stunned when the COBRA folks cancelled my health insurance policy for being two days late on a payment. In my entire life, I have never been without insurance! I immediately turned to Health Benefits Direct and my fear about being uninsured was removed. As a healthy single male, the process was easy, quick and seamless. I went through the policy ramifications, the initial medical intake and the underwriting follow up in no time at all. A huge plus in my book is that every single person along the line was courteous, professional, knowledgeable and patient. My agent’s kindness stood out above them all. I sincerely appreciate the respect I was shown and the honesty in which my agent carried out the application process. Such values and civility are rare in business transactions today. Indeed, if anyone ever asks me where to turn for insurance, I would not hesitate to refer them to my agent at Health Benefits Direct.
-Mario C., New Hampshire


I inquired online about health insurance and received a call from a licensed agent at Health Benefits Direct. The agent was so helpful and kind and walked me through the entire process. I was kept informed every step of the way and was pleased when my agent called to say I was approved for coverage. People are always quick to write when they get bad service, so I wanted to be sure that people knew what an excellent job my Health Benefits Direct agent did. He was very informative, kind and patient.
-Cynthia G., Florida


I recently secured health insurance through Health Benefits Direct. The Health Benefits Direct agent I worked with was knowledgeable about the health plans that were available. He was quick and to the point but had full confidence in addressing my family’s needs to get me the perfect health plan. He was patient and understanding in answering the questions I had. His phone etiquette was impeccable, and he conveyed a feeling of trustworthiness. I felt like he really cared about my family’s needs. The bottom line is that I appreciate having worked with an awesome agent.
-Simone U., Arizona


Health Benefits Direct was fantastic to work with. I submitted my information on the Web site, which was quick and easy. I got a call from a Health Benefits Direct agent about 60 seconds later. She was very knowledgeable and easy to speak with and walked me through the process. She gave me several great options, and one of the rate quotes was almost 75% less than quotes I had received elsewhere. She didn’t waste my time and cut straight to what I wanted. Needless to say, I applied immediately and am happy with my health insurance coverage.
-Pete M., Utah


I recently secured health insurance for my daughter. The Health Benefits Direct agent I worked with took the time to walk me through the confusing insurance lingo and made sure that I understood the policy benefits. He explained the underwriting process to me before I was transferred to another helpful and courteous Health Benefits Direct employee. My agent called me back to congratulate me on the policy being approved, and he assured me that if I ever needed anything, he was just a phone call away. I very rarely get to work with a company that has good customer service, but the two people I dealt with made getting insurance as painless as possible. They were both a delight to work with and deserve a huge thank you.
-Natallia L., Mississippi


I was very impressed with Health Benefits Direct.  When my son's insurance kept rising automatically every year, it just got totally out of hand.  He was paying more per month than I was... After four years, when the monthly rate was over $600, I took charge.  When I got home one evening, the phone rang.  The caller was a very outgoing, happy, positive person who was introducing herself and Health Benefits Direct and asking me the right questions.  I immediately felt very comfortable and within a matter of minutes I had a quote and was ready to "sign on the dotted line."  The insurance coverage my agent came up with saved me over $400 a month, had better coverage and more provisions, and was very easy to understand.  My Health Benefits Direct agent made the decision to call me personally, and that was what I needed.  I am very happy with my decision and feel like I actually have a new friend in my agent.
-Connie M., Tennessee


Health Benefits Direct helped me secure quality health insurance for my daughter.  My insurance agent was kind, thoughtful, and helpful during the application process.  I know that I can call my agent for help or with questions, and her support is appreciated.
-Kathy D., Oklahoma


I have had my health insurance coverage through Health Benefits Direct for quite some time. My account was set up so that my premium was automatically charged to my credit card every month. I received a call from a Health Benefits Direct Customer Service representative advising that my credit card expiration date had passed and that my premium could not be charged to my credit card. The representative was very helpful in advising me how to take care of the problem. I was grateful for his call and would not have wanted to see my insurance lapse for non-payment of premium. I have been very satisfied with the level of service received from Health Benefits Direct.
-David B., Arizona